Frequently Asked Questions

Dreamcatcher House is the Number 1 reference in the sale of Authentic Indian DreamCatchers.

Our mission begins in 2019, when we realized that entire generations of traditions were slowly dying out.
The making of Dreamcatchers goes back hundreds of years and has been passed down among North American tribes over time.
Unfortunately, these rites tend to disappear slowly in the same way as the last Amerindian tribes.

It is in the hope of Safeguarding that the DreamCatcher House was born !
Our goal is to transmit to the world values that are dear to us through a civilization that matters so much.  

Check out our Full Story !

1. Make sure you have added all the items you want to the cart !

2. Click on the caddy at the top right of the screen to see your shopping cart.

3. Add any special instructions for the order if needed, then click on ENTER YOUR ADDRESS.

4. At this stage, you will be able to enter the Discount Code in the tab "View Order Summary

We prepare, pack and process your order as soon as it is confirmed.
However, it is possible to modify your order informations by contacting our customer service as soon as possible:

• By writing us at the following e-mail address : contact@dreamcatcher-house.com

OU

• By filling out our Contact Form.

You can follow the progress of your order at any time by providing your order number and your email address, right here:

Track my Order

We accept all credit card payments including MasterCard, Visa, American Express, ApplePay and Paypal.

Every credit card payment on our site is made through the independent payment provider Stripe.

Stripe meets the highest standards of online payment security !

All credit card payments are 100% secured by the Stripe platform, in accordance with international interbank security measures. Stripe allows you to make online purchases in complete security and peace of mind.

Your banking data are encrypted (SSL technology). They do not circulate unencrypted on the Internet and cannot be intercepted. Your banking data (card number, expiration date...) are never communicated to us.

Standard Delivery (With Tracking)

Dreamcatcher House offers a FREE delivery service to the United States ! 🎁

Estimated Delivery Time :

• 11 to 19 working days for the United States and Canada.

Secured Shipping (Loss / Theft / Breakage)

Any problem with your order? We will immediately send you a package at our expense. Yes, that's what Secure Delivery is all about ! 🚚

Estimated Delivery Time :

• 7 to 12 Working Days for the United States and Canada.

We do our best to make sure you receive your order as soon as possible 😊

Note that these deadlines are indicative, they do not take into account any exceptional event beyond our control (Customs, strike, delivery delay, etc.).

Not satisfied? You have 30 days to change your mind and Return your item for a Full Refund!

How to contact us ?

• By writing to us at the following e-mail address: contact@dreamcatcher-house.com

OR

• By filling out our Contact Form.